FAQ

IMIBUZO EBUZWA QHO

Athini amaxabiso akho?

Amaxabiso ethu axhomekeke kwiimveliso ozicelileyo. Siza kukuthumelela ixabiso elichanekileyo emva kokufumana ulwazi lwakho oluthe vetshe. Nceda usithumelele i-imeyile okanye usithumelele umbuzo wakho ochanekileyo.

Ingaba unayo iodolo encinci?

Ewe. Ubungakanani bethu obuncinci be-odolo buhambelana nemveliso oyicelileyo. Iimveliso ezahlukeneyo zine-MOQ eyahlukileyo. Nceda usithumelele i-imeyile ngolwazi oluthe vetshe, siza kukunika i-MOQ engcono kakhulu.

Ngaba ungasinika isatifikethi esifanelekileyo?

Ewe, singabonelela ngothotho lwezatifikethi eziquka i-SC, i-ISO, i-HACCP, i-KOSHER kunye namanye amaxwebhu anxulumene noko.

Lingakanani ixesha eliqhelekileyo lokufumana isibonelelo?

Kwiisampulu, ixesha lokunika imveliso limalunga neentsuku ezisi-7. Kwimveliso enkulu, ixesha lokunika imveliso limalunga neentsuku ezingama-20-30 emva kokufumana intlawulo yedipozithi. Amaxesha okunika imveliso aqala ukusebenza xa (1) sifumene idipozithi yakho, kwaye (2) sifumene imvume yakho yokugqibela kwiimveliso zakho. Ukuba amaxesha ethu okunika imveliso awasebenzi nomhla wokugqibela, nceda unxibelelane nathi ngezicelo zakho ezichanekileyo. Siza kuzama ukuhlangabezana neemfuno zakho.

Zeziphi iindlela zokuhlawula ozamkelayo?

Singayamkela intlawulo nge-T/T, LC, Western Union okanye ngePayPal. Ukuba unesicelo sesinye isiteshi sokuhlawula, nceda unxibelelane nathi ngolwazi oluthe kratya.

Iyintoni iwaranti yemveliso?

Siqinisekisa izixhobo zethu kunye nomsebenzi wethu. Ukuzinikela kwethu kukuqinisekisa ukuba wanelisekile ziimveliso zethu. Nokuba iwaranti injani na, yinkcubeko yenkampani yethu ukujongana nokusombulula zonke iingxaki zabathengi ngendlela eyanelisa wonke umntu.

Ngaba ungazibonelela ngeenkonzo ezenzelwe wena?

Ewe, njengomvelisi osemgangathweni, singabonelela ngeenkonzo ezenzelwe wena kubathengi bethu. Ukuba ufuna naziphi na iinkonzo ezenzelwe wena ezijoliswe kwimveliso yethu, nceda unxibelelane nathi ngolwazi oluthe kratya.

Kuthekani ngeemali zokuthumela?

Iindleko zokuthumela zixhomekeke kwindlela okhetha ukuzifumana ngayo iimpahla. Ngokwesiqhelo, siza kuzithumela ngesantya esiphezulu, ngolwandle okanye ngenqwelomoya. Nceda unxibelelane nathi ukuze ufumane ulwazi oluthe kratya. Siza kukucebisa indlela yokuthumela efanelekileyo.